Privacy Protection

Dakh7's Privacy Policy
Your Data, Our Responsibility

Your personal data is extremely important to us. dakh7 promises that your information will never be misused. This Privacy Policy explains in detail how your data is collected, used, and kept secure.

Last Updated: January 2026
256-bit
SSL Encryption
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Sale to Third Parties
24/7
Data Monitoring
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Transparent Policy

Section 1

Introduction & Commitment

Welcome to dakh7. We are committed to providing players in Bangladesh with a safe, trustworthy, and enjoyable gaming experience. This Privacy Policy explains how dakh7 collects your personal data, why we collect it, and how we keep it secure.

We believe protecting your privacy is our ethical responsibility. That is why dakh7 never sells your data to third parties or uses it without your permission. All our processes follow international data protection standards.

By using the dakh7 platform, you agree to this Privacy Policy. If you have any concerns about any part of this policy, please reach out to our support team — we are always ready to help.

Our Core Commitments: dakh7 treats your personal data with the utmost respect and protection. Transparency is at the core of everything we do.

Section 2

What Data We Collect

Dakh7 only collects the information needed to provide you with the best possible service. We never ask for data we do not need. Details are outlined below:

Data Types Example Purpose
Identifying Information Name, date of birth, NID number KYC Verification
Contact Information Email address, phone number Account Security
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing
Technical Information IP address, browser, device Security
Gaming Information Bet history, game preferences Service Improvement
  • Information you voluntarily provide at the time of registration is collected.
  • Technical information is collected automatically while you use the platform.
  • A copy of your ID document may be required for KYC verification.
Section 3

How Your Data Is Used

Dakh7 uses the data it collects solely for specific, legitimate purposes. We never process your information beyond those stated purposes, and your interests are the top priority in every use case.

  • For account creation, verification, and management.
  • To process and verify financial transactions.
  • To prevent fraud and ensure Anti-Money Laundering (AML) compliance.
  • To personalize your gaming experience based on your preferences.
  • To send important account notifications and updates.
  • To provide customer service and support.
  • To fulfill legal obligations.
  • With your consent — to inform you about relevant bonuses and offers.

Important: dakh7 never shares your data with third parties for advertising purposes. You can opt out of promotional messages at any time through your account settings.

Section 4

Information Sharing & Disclosure

Dakh7 never sells your personal data. In certain limited circumstances, restricted information may be shared with trusted parties, always under strict confidentiality agreements.

  • Payment Providers: Limited data is shared with Mobile Banking, Nagad, and Rocket to process transactions.
  • Law Enforcement: Disclosure of information is mandatory when required by a court order or other lawful legal requirement.
  • Regulatory Authority: Required information is shared with regulatory authorities for licensing and compliance purposes.
  • Technology Provider: Cloud hosting and security providers are granted limited data access only.

Assurance: Outside of the cases listed above, dakh7 does not share your data with any third parties. All partners are bound by strict data protection agreements.

Section 5

Cookies & Tracking Technologies

The dakh7 website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser that help the website remember your preferences.

  • Essential Cookies: For login sessions and security — these cannot be disabled.
  • Functionality Cookies: To remember your language preference and game settings.
  • Analytics Cookies: Used to improve website performance.
  • Marketing Cookies: With your consent — to show you relevant offers.

You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.

Section 6

Data Security Measures

Dakh7 uses industry-leading security technology to protect your data. Our security framework is multi-layered and continuously updated.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Two-factor authentication (2FA) — an extra layer of protection for your account.
  • Stored data is protected with AES-256 encryption.
  • 24/7 automated security monitoring and anomaly detection.
  • Regular third-party security audits and penetration testing.
  • Data centers are ISO 27001 certified.

If suspicious activity is detected, we will alert you immediately and take steps to secure your account.

Section 7

Data Retention Period

Dakh7 does not retain your data beyond what is necessary. Specific retention periods are defined for each category of information.

Data Types Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years AML Compliance
Gaming Logs 3 years Dispute Resolution
Cookie Data End of session or 1 year Performance
Support Message 2 years Quality of Service Control

Upon expiry, data is securely deleted or irreversibly anonymized.

Section 8

Your Privacy Rights

Dakh7 fully respects your right to data privacy. You have the following rights, and we are committed to upholding every one of them:

Right to Access

The right to know what data dakh7 holds about you and to receive a copy of it.

Right to Rectification

The right to request correction of inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your information under certain circumstances.

Right to Object to Processing

The right to object to the processing of your information for specific purposes.

Right to Restriction

The right to request restriction of your information processing under certain circumstances.

Right to Portability

The right to receive your data in a structured format and to have it transferred.

Exercising Your Rights: To exercise any of your rights [email protected] Email us at. We will respond within 30 business days.

Section 9

Third-Party Services

The dakh7 platform uses certain third-party technology services to support our operations. All such service providers are bound by strict confidentiality agreements.

  • Payment Gateway: Licensed payment providers for processing financial transactions.
  • Cloud Services: Providers of secure data storage and server infrastructure.
  • Security Software: Fraud detection and cybersecurity service providers.
  • Every third-party service provider is required to meet our privacy standards.
  • No third party is permitted to use your information for their own purposes.
Section 10

Minor Protection

Dakh7 is for users aged 18 and above only. We do not collect or process data from minors. Age verification is mandatory during registration.

  • Date of birth is verified at the time of registration.
  • A valid ID document is required to verify your age as part of the KYC process.
  • If a minor's data is detected, the account will be closed immediately.
  • Parents or guardians can contact support regarding a minor's account.

Responsible Gaming: We are committed to protecting minors. To learn more, visit our Responsible Gaming View page.

Section 11

Policy Changes & Updates

Dakh7 may update this Privacy Policy from time to time. We will notify you of any significant changes via email or an in-platform notification beforehand.

  • The date of each update will be noted at the top of the page.
  • Your consent will be obtained again for any major changes.
  • Previous versions of the policy are available upon request.
  • Continued use of the platform after an update constitutes acceptance of the revised policy.
Section 12

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We take every concern seriously.

Privacy Support Email: [email protected]
We typically respond within 24–48 hours. Complex matters may take up to 30 business days.

To submit a complaint, email us with "Privacy Complaint" in the subject line, along with your account ID and a detailed description of the issue. Our Privacy Officer personally reviews every complaint.


Key Features

Your Data at dakh7 Why It's Safe

Our privacy protection measures meet the highest standards in the industry.

End-to-End Encryption

Every data transfer is protected by 256-bit SSL encryption — bank-grade security.

KYC Verification Security

The identity verification process protects your account from unauthorized access.

No Sale of Information

Dakh7 never sells your personal data to third parties — that is our commitment.

Data Deletion

Once the legally required retention period has expired after account closure, your data will be permanently deleted.

Instant Alerts

You will be notified immediately if a suspicious login or unusual activity is detected.

Regular Security Audits

Independent third parties regularly audit our systems to verify their security.


Safe Gaming

Join dakh7 — Your Data Secure

Read our Privacy Policy? Register now and start enjoying dakh7's secure, transparent gaming experience.

For ages 18+ only. Please gamble responsibly.


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